Cash On Delivery Terms And Conditions
All customers are hereby notified that as per the terms and conditions of COD, the courier company will not allow the customer to open the package before payment.
You, as a customer, have the right to return the package only after payment and acknowledgment of the delivery to the courier company.
If you want to return the package you will need to notify us after payment to the courier and then you will need to send us back the package at your own expense for return or exchange.
Please do not force the delivery person from the courier company to open the package before you make the payment as it is against the rules of the COD in Pakistan.
Thank you for your cooperation.
Shipping Policy
STORE 11 is offering Free Shipping via local courier services for all orders nationwide. All domestic orders once processed will be delivered within 2-4 working days; the processing time of the order is not included in the mentioned time frame and this processing time may vary accordingly.
Please have a look at our Return and Exchange Policy for all the returns and refunds of domestically shipped orders.